Team Lead Quality Analyst – Polish speaker


Within Trust & Safety Operations our Team Leaders provide leadership and day-to-day management of a team of Quality Analysts. You will take responsibility for ensuring that the team has the skills, resources & support to perform at a high standard and look at ways to improve efficiency and team success.

Main responsibilities:

  • You will lead, manage, recruit & develop a team of Quality Analysts for the Polish market in Berlin and Dublin, helping them to achieve their full potential and maintain high standards & quality of work.
  • You will be responsible for ensuring that all services are delivered within the framework of TikTok’s core values and in line with existing policies & procedures.
  • You actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
  • You will create an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed.

Qualifications & Job Requirements:

  • You have a high school diploma; a university degree is preferred
  • You have at least 3 years working experiences in relevant industries, preferably with a track record in the establishment of new team or new business in a high-tech firm
  • You preferably had the chance to gain first experience as a Team Lead and have a strategic mindset
  • You possess exceptional interpersonal & communication skills with a passion for working in a team environment
  • You come with leadership skills with experience leading or managing people in a previous situation
  • You have good attention to detail
  • comfortable using data to analyse performance and using insight to drive performance
  • You speak fluent English and Polish (C1 and above)
  • You are driven and self-motivated with a desire to keep improving

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Karrierestufe: Mit Berufserfahrung
Beschäftigungsart: Vollzeit
Organisation: TikTok
Branche: IT / Computer / Datenerhebung / -analyse

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