Quality Analyst-German Speaker

Responsibilities

  • Responsible for reviewing and monitoring content quality to ensure community ecological security, moderation quality and global policy compliance
  • Conduct quality assessment, root cause analysis and deliver feedback to various internal and external stakeholders
  • Assist in training of new team members
  • Provide periodic quality reports to various stakeholders within T&S team
  • Work closely with local Success, Policy, PnP and MPOC Teams and provide a feedback/suggest policy related improvements
  • Collaborate with other EMEA QA teams to develop high quality inspection standards and continuously optimize internal processes

Qualifications

  • Outstanding communicator (verbal/written) with excellent language and communication skills in English + German (C1 and above)
  • Past experience working with Excel spreadsheets or Google Sheets (level intermediate preferred)
  • Great time management skills and ability to work independently and meet tight deadlines
  • Ability to manage multiple requests for information and handle confidential/sensitive information in a professional manner
  • Confidence in public speaking and presenting information in front of internal and external stakeholders
  • Attention to details, especially in working with data Preferred qualifications
  • Interest and understanding of the challenges self-regulating social media platforms are facing on the given market
  • Highly organised with an eye for detail and the aptitude to make ongoing improvements in your everyday work
  • Ability to digest large data sets/policies in a cohesive and actionable manner
  • Ability to communicate efficiently cross-departments, with a wide array of internal and external stakeholders

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too. Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Karrierestufe: Berufeinsteiger:in
Beschäftigungsart: Vollzeit
Organisation: TikTok
Branche: IT / Computer / Datenerhebung / -analyse

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