Business Operations Analyst, Membership and Engagement

  • Vollzeit
  • Berlin

Webseite N26

The mobile bank. The bank the world loves to use.

About the opportunity
We are seeking a highly driven Business Operations Analyst to join our team in Berlin.

The Membership and Engagement team is responsible for enabling new initiative launches and improving existing products to make the subscription offerings more attractive to our customers and provide the best in-app digital banking experience across every market.

In this role, you will:
Be responsible for the delivery of initiatives within the Membership and Engagement segment by closely collaborating with the P&T organisation
Own the relationships with N26’s external partners and ensure optimal performance and successful collaboration with them
Become a central stakeholder for other departments at N26, including Product & Tech, Growth, Legal & Compliance, Accounting & Finance, Customer Operations, Banking and Marketing
Support high-impact projects end-to-end from initial strategic design to delivery execution, to ongoing improvement and management
Fully leverage and further develop critical business skills, including quantitative and qualitative analysis, vendor relationship management, stakeholder and project management and leadership in a high-functioning segment environment
From your first day on, you will assume responsibility and take ownership of projects and external partners relationship

What you need to be successful:

You have at least 1 year of work experience in banking, consulting, corporate strategy or startups, ideally with a focus on financial services/fintech dealing with internal or external partners
You have at least an undergraduate degree in Finance, Economics, Business Management, Mathematics, Accounting or a related field


Excellent English language skills
A growth mindset and agile approach to problem-solving
A passion for the Fintech industry and an understanding of how digital banks operate
Outstanding analytical skills and intense attention to detail
Ability to operate independently on projects impacting the highest level of the business
Strong stakeholder management capabilities across departments to develop ideas, identify opportunities and resolve conflicts
Strong project management, preferably with experience in implementing large projects with several stakeholders
You are analytical, enjoy structuring abstract problems into actionable recommendations


You are a fast learner and work well within a fast-paced work environment
You have a strong service mentality and are solution oriented
Continuously learn and challenge the status quo
Strong bias for action
Give and receive open, direct and timely feedback

What’s in it for you:
Accelerate your career growth by joining one of Europe’s most talked about disruptors, and a LinkedIn Germany Top Startup Employer three years running 🚀
Personal development budget, discounted public transit pass, German language classes, fitness memberships, childcare services, N26 premium bank card, employee loans, and your choice of a Mac or Windows laptop
26 vacation days per year, with an additional day for each year of service – up to 30 days
A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies
A relocation package with visa support for those who need it
Who we are
N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We’ve eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013, N26 now has 7 million customers in 24 markets. Our talented team works across 7 global offices in Berlin, Barcelona, Madrid, Milan, Paris, Vienna and São Paulo.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.


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