Client Success Manager m/f/d

  • Vollzeit
  • Berlin

Webseite Honeypot GmbH

Europe's job platform for tech talent.

We believe everyone should choose a job they love.

As a Client Success Manager, you will create lasting relationships with our clients and help them build and scale their tech teams. You will take on the following responsibilities:

• Manage B2B customers in day-to-day operations
• Onboard and educate recruiters so they get the most out of our platform
• Plan and co-set structured targets to develop Honeypot’s growth
• Attend industry fairs and client events and be the face-to-the-customer (when COVID-safe)
• Organise and implement educational workshops
• Develop automation features for smaller accounts
• Work closely with our Product and Marketing Teams to improve our platform and services according to client needs
• Find new ways to ensure the best service while remaining scalable

We look for potential.

To thrive in the Client facing position, you have already gained these experiences:

• Completed Bachelors or Masters degree or equivalent, preferably in Business Administration or any other related field
• At least 3+ years professional experience in client-facing roles (account management, client success, etc.)
• Ideally previous experience in startups and/or working with technology-based products
• You must have complete working proficiency in English and speak German fluently on a native level (C1/C2-level)

Furthermore, you are passionate and care about:

• Relationship building – you are client orientated with outstanding communication skills
• Client experience – you care about fostering lasting client relationships
• Staying curious – you enjoy digging deeper to really explore a challenge
• Forward-thinking – you act instead of reacting
• Autonomy – you can develop your own strategy workflow and persevere it decisively
• You have a strong motivation to make a career within startups

Become part of our growing community.

Join our highly diverse team of 30+ nationalities and share:

• An environment that embraces freedom and autonomy and values team spirit and open communication
• The chance to take ownership and be instrumental in company success
• The opportunity for personal development and learning from like-minded people
• Bi-annual overnight off-sites, regular team events and weekly Friday night drinks
•30 vacation days per year (including „Honeydays“ between Christmas and New Year’s that we all take off together – no full email inbox in the new year, yay!)
• Gym membership (Urban Sports Club)
• Learning & Development budget
•Mental Health Resources (e.g. coaching, counseling, psychotherapy) through the Fürstenberg Institute
• Discounted German and English classes during working hours

Honeypot encourages applicants from any national origin, sex, sexual orientation, religious background, gender identity, and those individuals with disabilities. 

Please send us a short (!) motivation statement and tell us what you like about Client Success! We look forward to getting to know you. 🙂

Um dich für diesen Job zu bewerben, besuche bitte jobs.lever.co.