Senior Product Manager SRE & OPS (f/m/d)

Webseite D4L data4life gGmbH


At Data4Life, we believe that making health data ready for research requires a high degree of control in terms of security in all levels where data is processed. For this reason, from the outset we’ve decided to build our own data centers in Germany, in order to define and control aspects such as physical access to our server rooms, fine-grained service access control, and optimal site reliability engineering operations. Having our own private cloud infrastructure allows us to design a secure, lean, extendable, and cost-efficient solution on which the workloads for highly-sensible health data can run, while still leveraging industry best-practices.

For this endeavour, we’re looking for a Senior Product Manager (m/f/d) with a passion for digitalisation to lead our private cloud infrastructure. In this role, you will contribute to developing and continuously shaping the on-premises infrastructure we at Data4Life have in Germany for critical services of our products and projects. You will be part of the IT operations team as well as the SRE team, and lead opportunities to scale and improve our private cloud infrastructure offerings, both for internal and external services within Data4Life, as well as for opening the infrastructure to external partners.

Imagine working to contribute running the cloud infrastructure that enables the digitalization of health research to advance public health and personalized medicine – supporting leading public health institutions, esteemed medical experts and renowned research facilities throughout the world to run their workloads efficiently and reliably. If this is of interest to you, apply today!


  • Manage the work of the SRE and IT Operations teams in an agile manner, preparing the user stories that capture all the necessary information, and adequately prioritizing the backlog in a logical structure that enables the delivery of value to the stakeholders in short timeframes.
  • Establish ‘rhythm of business’ mechanisms by engaging with and informing internal stakeholders (teams, leadership, partners and customers), e.g. in OKR planning and reviews, risk management assessments, our impact framework, or in dedicated planning sessions.
  • Help shape the infrastructure roadmap together with the key stakeholders (especially platform teams and senior management), developing and nurturing high-trust relationships.
  • Work towards refining and improving service-level objectives and agreements for infrastructure services, in collaboration with other development teams.
  • Partner closely with the compliance team to strengthen the infrastructure security and renewing quality certifications that ‘raise the bar’ in digital health.
  • Drive ambitious infrastructure operations and large refactorings in a sustainable and cost-effective manner to improve engineering excellence.
  • Produce high quality product-related documentation including requirements, specifications, designs, key features, blog posts, or business cases, through collaboration with legal, technical writers, and other experts.
  • Contribute to planning, estimating, requesting and invoicing direct and indirect infrastructure costs for the corresponding funded projects, thereby managing a portfolio of relationships with external suppliers and infrastructure partners.
  • Gather usage insights, participate in the coordination of incident management processes, steer infrastructure service requests, review on-call-duty schedules, and drive continuous process improvements recommendations.


  • Basic qualifications:Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience
  • Multiple years of experience in developing and managing infrastructure as a product
  • Language proficiency: fluent in written and spoken English and German
    Solid foundations in Site Reliability Engineering
  • Further qualifications would be a plus
  • Preferred qualifications:Relevant work experience in developing solutions dealing with sensitive personal data such as protected health information.
  • Experience driving infrastructure projects in a private cloud setup.
  • Proven track record with compliance topics such as GDPR, ISO 27001, or similar.
  • Socially minded with an understanding of non-profit values.


  • Actively contribute to developing digital health solutions with a direct impact on the health and quality of life of others.
  • Nonprofit work with a purpose: With us, you will find a fulfilling and meaningful task in a nonprofit environment that will advance our society.
  • A diverse team of professionals from over 30 countries working together from 4 locations (Potsdam, Berlin, Singapore and Barcelona).
  • Free professional German classes.
  • A generous education budget of up to 2000 € and 2 education days per year (pro rata depending on your working hours) for courses, books, conferences, and your professional development.
  • Mobility support in the form of a monthly ticket (depending on your contract and location).
  • Real Work-Life-Balance with flexible working hours, 30 days of paid vacation and various remote work models (100% remote, hybrid, 100% office).
  • Support for your mental health: Weekly digital meditation sessions, one-on-one psychological sessions or peer group sessions with Likeminded.
  • A first-class corporate health insurance and company pension scheme service.
  • Numerous discounts, thanks to our partner “Corporate benefits”, for retailers, travel and much more.
  • Regular knowledge transfer through “all hands”, “town halls” and “Knowledge4Life” events.
  • Several employee driven initiatives, every new colleague is welcome to participate in (for example the “Climate initiative” or “Diversity, Equality & Inclusion”).
  • An extensive and detailed on-boarding program to make your start at Data4Life as efficient and smooth as possible


  • We especially welcome applicants from the LGBTQI+ community, people with a migration background, people of color, and individuals with disabilities or chronic illnesses to the team.
  • If you need support or special assistance during the application or interview process due to a disability, please feel free to let us know and we are happy to accommodate you as much as possible
  • The contract is indefinite
  • You can work remotely, but only within Germany
  • Please enclose your complete documents (CV, letter of motivation, references, salary expectations and earliest possible starting date) with your application

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